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TERMS & CONDITIONS

1. Purchasing

  • By submitting your order and completing the purchase online, it means you are agreeing to our terms and conditions.
  • Viso explicitly reserves the right to limit the number of items purchased by a customer and also the right to refuse or cancel an order for whatever reason.
  • Viso reserves the right to cancel an order :
    • When the goods or services are unavailable
    • When for whatever reason, we believe you are a reseller, not a consumer
    • When your orders are flagged to have been placed fraudulently
    • If there is a technical error while processing any order

These conditions can be applied to the orders that have been accepted.

 

2. Payment

  • Paypal
  • Credit card payment¬†

We do not accept any other forms of payment than otherwise stated and are not liable to any loss or damage caused by the customer not abiding by our terms.

 

3. Limitation of Liability

  • To the extent permitted by law, Viso will not be liable for any damages of any kind arising out of or in connection with your participation or Membership in the website, including damages arising out of changes to or termination of the membership. This applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

 

4. Pricing

  • All prices listed on www.viso.co.nz are in New Zealand dollars (NZD).
  • Please note that the prices on our website are subject to change at any time for any reason.
  • We explicitly reserve the right to make changes to the price without prior notice, based on the current exchange rates.

 

5. Shipping

  • Orders take 2-3 working days to be delivered. Depending on the status of our courier post delay, it may take longer.
  • Please note that we cannot ship to P.O. Boxes, please provide us a residential or commercial address
  • All orders cannot be cancelled once purchase has been confirmed.
  • Delivery pricing are stated below :
    • Nationwide delivery : $6
    • Over $50 purchase : Free
  • You are eligible for a complete refund if the product is not the one you have ordered. You will be considered as having accepted the products unless you have notified us through email within 5 days after receipt of the products.
  • Viso will not be eligible to complete a refund in the cases that :
    • the customer request a refund due to a change of mind
    • the customer request a refund for any damage of their own fault
    • the customer requests a refund for products that are opened
    • for whatever reason we are made to believe that the product has been opened and or used by the customer

 

6. Changes

  • Viso has the right to make changes to the content on this site at any time without prior notice.

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